This Privacy Policy explains how we collect, use, share, and protect personal data in compliance with the Nigeria Data Protection Act (NDPA) and applicable regulations.
1. Information We Collect
1.1 Information You Provide
- Account details
- Identity and verification documents
- Payment and payout information
- Vehicle and driver information
- Communications and reviews
1.2 Automatically Collected Data
- Device and browser information
- IP address and location data
- Usage logs and analytics
- GPS data during active services
1.3 Third-Party Sources
- Identity verification providers
- Payment processors
- Background check providers
- Insurance and compliance partners
2. How We Use Information
We use data to:
- Operate and improve the Platform
- Process bookings, subscriptions, and payments
- Verify identity and ensure safety
- Communicate with users
- Comply with legal obligations
3. Data Sharing
We may share data with:
- Other users (as necessary for services)
- Payment and verification providers
- Insurance and roadside assistance partners
- Law enforcement where required
4. Data Retention
Data is retained only as long as necessary for:
- Service provision
- Legal compliance
- Fraud prevention
5. Your Rights
You may:
- Access and correct data
- Request deletion (subject to law)
- Opt out of marketing
- Lodge complaints with the Nigeria Data Protection Bureau (NDPB)
6. Data Security
We implement administrative, technical, and physical safeguards, though no system is 100% secure.
7. Children's Privacy
The Platform is not intended for users under 18.
8. International Transfers
Data may be processed outside Nigeria with appropriate safeguards.
9. Changes to This Policy
We may update this Policy and notify users of material changes.
10. Contact
- Email: support@rideonnigeria.com
- WhatsApp: 08093341100